BA and Amadeus renew technology agreement with 10-year contract

As a result, Amadeus, with British Airways as a launch customer, developed the Altea Customer Management Solution comprising three fully integrated modules: Altéa Reservation for distribution through British Airways' sales outlets, Altéa Inventory for global inventory management and Altéa Departure Control for passenger check-in and flight departure management.

Currently, British Airways uses the Altea Reservation and Inventory systems which work in conjunction with British Airways' own website and Revenue Management systems.

The new agreement with Amadeus sets out the terms under which British Airways would move to the newly developed Altéa Departure Control - Customer Management system for passenger check-in, thereby completing the Altéa suite.

British Airways plans to complete migration to the full Altéa suite in 2012. British Airways also currently uses Amadeus e-Ticket Server to manage its e-ticketing operations and Amadeus Flex Pricer.

© Centre for Asia Pacific Aviation. Date posted: 03-Jun-08
 

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