Ryanair condemns CAA regulator for absence of penalties
30-Oct-2008 |
Airline Code [RYR]
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Tags :UK, Ryanair
Ryanair welcomed the service penalties imposed upon the BAA airport monopoly for its service failures at Heathrow and Gatwick airports, but asked why the CAA Regulator had failed to apply any similar penalties for the repeated service failures by the BAA monopoly at Stansted.
Stansted Airport continues to be bedeviled by long security queues, repeated baggage belt breakdowns and passport queues for inbound passengers, which can reach up to two hours at weekends because of bad management and understaffing.
Ryanair condemned the CAA Regulator for yet again ignoring the repeated management failures of the BAA airport monopoly at Stansted, which has for many years been protected and supported by the CAA’s failed Regulator “Helpless” Harry Bush.
Condemning this absence of penalties at Stansted, Ryanair’s Michael O’Leary said:
“Helpless Harry Bush has yet again let the BAA Stansted monopoly off the hook. Why should passengers at Stansted continue to be ignored by this incompetent and useless Regulator? If penalties for service failures are appropriate at Heathrow and Gatwick (and we believe they are) then similar penalties should be applied at Stansted Airport, where the BAA this Summer has routinely failed to adequately staff security posts, has failed to provide an adequate baggage belt service and continues to expose inbound passengers to 1 and 2 hour security queues at passport control, particularly late evenings on Friday, Saturday and Sunday. These are all BAA management failures, which are unjustified, given that passenger charges and BAA profits at Stansted have more than doubled in the past 18 months.
“The airlines at Stansted are paying almost twice the going rate. Stansted Airport is making monopoly profits way in excess of its regulated rate of return, and yet this helpless and hopeless Regulator continues to ignore these service failures and lets the BAA monopoly off the hook at Stansted.
“Ryanair again calls for the early sale of Stansted Airport, since the only way to fix these problems, and eliminate this useless Regulator is to maximise competition between the three London airports and allow competition to deliver better services and lower prices where Helpless Harry Bush has repeatedly failed”.
(c) Centre for Asia Pacific Aviation. Date posted: 30-Oct-08
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Ryanair condemns CAA regulator for absence of penalties 
