British Airways launches remote check-in service

Logging on to www.ba.com/mobile using any mobile device with wireless connectivity (such as BlackBerry's and mobile phones), customers can access the BA timetable in real time, as well as select seats and check-in individuals, groups and families for departure or return flights.

Chris Carmichael, British Airways innovation and planning manager said: "We are proud to be the first UK airline to offer a remote check-in service in 11 languages. We recognise that our customers have busy lifestyles, and by offering greater accessibility we hope to enhance their overall travel experience."

This latest initiative follows the success of the recent iPhone Apple application from BA, allowing iPhone users the opportunity to check-in via handsets. Proving to be a popular product, there were more than 16,000 UK downloads in its first month of launch alone.




(c) Centre for Asia Pacific Aviation. Date posted: 31-Oct-08

 

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