Ryanair continues to fight against screenscrapers
29-Jan-2009 |
Airline Code [RYR]
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Tags :UK, Ryanair
Ryanair confirmed (27-Jan-09) that it will continue its fight against screenscraper/ticket-tout websites who are using unauthorised downloaded information from Ryanair’s website and unlawfully selling Ryanair flights with hidden add-ons cost.
Ryanair will appeal last weeks decision in favour of Atrapalo, and any further rulings in favour of screenscraping/ticket-tout websites, as these rulings are anti-consumer and allow screenscrapers to continue their unauthorised access of Ryanair’s website and the sale of Ryanair seats, contrary to Ryanair’s terms and conditions.
Ryanair believes that this unauthorised and unlawful behaviour of ticket-tout websites is no different to the free download of internet music, video or other services and Ryanair has called on the courts to protect consumers against the hidden fare increases and handling charges of third party ‘add-ons’ websites such as E-Dreams who can double the cost of airfares without customers knowledge.
Ryanair’s Michael O’Leary said:
“We have provided the courts with documentary evidence of this unauthorised, ticket-tout scam being perpetrated on consumers by these screenscraper websites. We do not believe that a court should put the interests of these unauthorised sites ahead of the interests of the consumers who have been exposed to hidden mark ups and over-charged by these screenscraper/ticket-tout websites.
We hope that the decision of the court today will prevent the mis-selling of Ryanair’s tickets and the unauthorised sales of Ryanair’s seats by E-dreams. Our case has successfully been put before the EU and we will appeal any Spanish court decision which fails to stop the unauthorised activities of these overcharging ticket-tout sites.”
(c) Centre for Asia Pacific Aviation. Date posted: 29-Jan-09
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Ryanair continues to fight against screenscrapers 
