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Ryanair 'ridicules' claims by Celebrity Cruises and Royal Caribbean International

27-Mar-2009
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Ryanair 'ridicules' claims by Celebrity Cruises and Royal Caribbean International

Tags :UK, Ryanair, easyJet

Ryanair ridiculed (26-Mar-09) the claim of Celebrity Cruises and its sister brand, Royal Caribbean International when they announced they wouldn’t be working with Ryanair due to service issues associated with the airline.

 

This statement is particularly ironic bearing in mind that the cruise companies simultaneously have announced a tie up with Easyjet whose service performance have been consistently inferior to Ryanair’s for over 6 years.
 
Ryanair has the least bags lost and the least cancellations of any major airline and has had massively better on time performance than Easyjet for each of the last 338 weeks.
 
Commenting on the statement by Celebrity Cruises and Royal Caribbean International, Ryanair’s Deputy Chief Executive, Michael Cawley said;
 
“Is it any wonder that Royal Caribbean’s business is in decline when it doesn’t recognise superior service. Its link with Easyjet because there were service issues associated with Ryanair, flies in the face of all the facts. Ryanair’s vastly superior punctuality, less cancellations and less bags lost than Easyjet and every other major airline in Europe, sets it out as the number 1 airline for customer service.
 
These cruise companies are letting their customers down by partnering with an airline which has an inferior level of service to Ryanair.”

 

(c) Centre for Asia Pacific Aviation. Date posted: 27-Mar-09



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