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Finnair takes over Terminal 2

03-Aug-2009
Finnair takes over Terminal 2
From Wednesday August 5 on Helsinki-Vantaa airport operates in the same way as other international airports: departures and arrivals of the flights will proceed according to the terminal in which their airline operates in. The split into domestic and international terminals will end. Finnair will concentrate its traffic and customer services into Helsinki-Vantaa airport terminal 2 (T2), where also oneworld and other Finnair's cooperating partner airlines are located. SINGAPORE AIRLINES LIMITED

"After the move, Finnair check-in and departure gates will be much closer to each other. Distances from one to the other will be cut in some cases from as much as a kilometre to as little as several dozen metres. Finnair staff and facilities will serve our customers under a single terminal roof in the future", Customer Experience Development Manager Markku Remes explains.

 

From 5 August on all the domestic and international traffic will be handled from terminal T2. When arriving from domestic flights, the baggage delivery will take place in the arrivals area 2.

 

Check-in to most Finnair flights is in the biggest hall of T2; check-in area 201-232. Check-in to Finncomm Airlines flights is mainly at desk 217.

 

Check-in to Finnair's intercontinental flights departing between 12:00 and 19:00 is, however, in Departure Hall 4, check-in area 411-419.

 

Check-in to Finnair Leisure flights is also in T2, mainly in the check-in area 201-232, but check-in area 411-419 is also used.

 

A special service desk is available for families with children and other special passengers, who are checking in at the check-in area 201-232. Check-in desk number 216 is marked with the text Special Passengers and with corresponding symbols. This desk may also be used by children travelling as unaccompanied minors and by others needing special assistance, such as

customers using wheelchairs.

 

Information about the correct check-in area is found on the big information boards and screens in Terminal 2. Due to the changes and the construction works at the airport, passengers are advised to arrive in good time to the airport during the coming months.

 

We recommend that passengers use Finnair's internet or text message check-in services or the check-in kiosks at the airport. The check-in kiosk can also be used when you are taking special items of baggage like sport equipment. For Finnair's scheduled international flights, there are check-in kiosks in Helsinki-Vantaa's Terminal 2 at departure halls 2 and 4.

 

Check-in can be done on the internet already 36 hours before the flight for all Finnair and Finncomm Airlines scheduled flights at the address www.finnair.fi. Internet check-in can be done also for the return flight from most scheduled flight destinations.


(c) Centre for Asia Pacific Aviation. Date posted: 3-Aug-09

 

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