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Ryanair plans up to 40 telesales redundancies in Dublin
Ryanair plans up to 40 telesales redundancies in Dublin31-Mar-2008 |
Airline Code [RYR]
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Tags :UK, Ryanair Ryanair announced plans to close its Dublin Telesales Operation, Ryanair Direct, at the end of May-08, which may lead to up to 40 redundancies as part of its cost reduction programme to combat record high oil prices, while continuing to guarantee no fuel surcharges for passengers.
Ryanair’s CEO, Michael O’Leary, said “The decision to close our Dublin Telesales activity is a painful one. Sadly, the operation is no longer viable or cost competitive against a backdrop of dwindling demand for phone bookings (now less than 1% of sales) while Internet bookings now account for over 99% of ticket sales. Our existing Romanian and German call centres will continue to provide telesales services at 60% lower costs than Ryanair Direct.” |
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