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Ryanair renews call for break up of BAA monopoly

31-Mar-2008
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Ryanair renews call for break up of BAA monopoly

Tags :UK, Ryanair

Ryanair renewed its call for a break up of Spanish owned airport monopoly, BAA, following the ‘shambolic’ opening of London-Heathrow’s Terminal 5. According to Ryanair, the eventful opening of London-Heathrow’s T5 exposed more BAA incompetence, mismanagement and gold plating.

 

Ryanair stated that the security queues, flight delays and baggage chaos endured by passengers at Heathrow’s T5 are symptomatic of widespread failure common at many BAA airports including Stansted and Gatwick where passengers routinely suffer long queues at security and passport control as well as repeated baggage belt breakdowns. According to Ryanair, this abject customer service continues at the BAA airports because the CAA’s regulatory regime has repeatedly failed to protect the needs of users because it is too busy rewarding the BAA with price increases.
 
Ryanair’s CEO, Michael O’Leary, said “chaos at Heathrow provides further compelling evidence of the need to break up the BAA monopoly. We should allow competition between the London airports to deliver more efficient facilities, better passenger service and lower costs where the BAA airport monopoly has failed.
 
© Centre for Asia Pacific Aviation. Date posted: 31-Mar-08
 

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